Thinking of flying with Air India? You’re not alone. Millions choose the carrier every year for its wide network and Indian hospitality. Whether you’re heading home, exploring a new city or doing business, a few quick pointers can make the whole experience smoother.
Start with the official website or mobile app. Both let you compare fares, pick seats and add extra baggage in just a few clicks. If you’re a frequent flyer, the Air India Flying Returns program stores your miles and offers upgrades without extra hassle.
When you book, double‑check the travel dates and airport codes. A common mix‑up is confusing Delhi’s Indira Gandhi International (DEL) with Mumbai’s Chhatrapati Shivaji (BOM). A simple typo can cost you time and money.
Online check‑in opens 48 hours before departure and closes one hour prior. Use it to print your boarding pass or download the e‑ticket to your phone. Arriving at the airport early gives you room to sort luggage, security and any last‑minute changes.
Air India has a solid safety record, but the airline industry always evolves. A notable recent event was the Air India Express crash in Kerala back in 2020. While that involved a subsidiary, it reminded the whole sector to tighten runway safety and weather protocols. Since then, Air India has upgraded its training and aircraft monitoring systems.
For you, that means more reliable flights and clearer communication during disruptions. If a delay happens, the airline’s app will push notifications about new departure times, gate changes and compensation options.
In‑flight service sticks to the classic Indian warmth. Expect a warm welcome, a short safety video, and a menu that offers both Indian and international dishes. Vegetarian options are plentiful, and special meals can be requested when you book.
Lost luggage? File a claim online within 24 hours and keep your receipt. Most issues are resolved within a few days, and the airline often offers a voucher for future travel as a goodwill gesture.
Travel tips don’t end at the gate. Carry a small travel pillow, an empty water bottle (fill it after security), and a copy of your itinerary on your phone. These little steps keep you comfortable and prepared for any surprise.
So whether you’re booking a domestic hop or an intercontinental journey, Air India aims to keep things simple, safe and friendly. Use the website for the latest promos, check the app for real‑time updates, and enjoy a hassle‑free flight experience.
In my understanding, Air India's consistent losses can be attributed to several reasons. High operational costs, including fuel expenses and high salary bills, along with aggressive pricing by other airlines, have hit the company hard. Add to this, their vast debt burden and aging fleet, which further compounds the issue. Mismanagement and corruption have also played a part in Air India's financial woes. In a nutshell, a combination of internal and external factors is why Air India is always in the red.
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